How many satisfaction ratings are required to calculate the Satisfaction Prediction Score?

The requirement of 200 satisfaction ratings to calculate the Satisfaction Prediction Score is based on the need for a robust data set that allows for accurate statistical analysis. Having this minimum threshold ensures that the predictions made regarding customer satisfaction are based on a significant amount of feedback, which helps to account for variations in customer sentiment over time. This larger sample size increases the reliability of the score by providing a clearer representation of customer attitudes and preferences.

In contrast, fewer ratings may not adequately capture the diversity of customer experiences or may lead to skewed results that do not reliably represent the overall satisfaction level. Therefore, utilizing 200 ratings or more is essential for producing a meaningful and actionable Satisfaction Prediction Score.