What are the required placeholders for the HTML email template in Zendesk?

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In Zendesk HTML email templates, the correct placeholders are Delimiter and Content. The Delimiter serves as a marker to indicate where one section of the email template ends and another begins, ensuring that the email is properly formatted for the recipient. Content refers to the actual information that you want to include in your email, such as dynamic fields that represent specific data related to the ticket or user.

Using these placeholders effectively allows for a structured and visually appealing email that can be customized for different scenarios, such as notifications or updates to users. This ensures that the emails sent through Zendesk are not only informative but also maintain a consistent and professional appearance. Other options do not cover the essential components that specifically relate to the structure of an HTML email template in Zendesk.

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