Zendesk Support Admin Certification Practice Test Reviews

4.47
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32 reviews

Rating breakdown

95%

of customers recommend this product

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    Naomi S.

    I’ve just started using this resource for my certification prep, and while I’m still learning, I’m enjoying the experience. The random questions keep things spicy and help me gauge my knowledge. Although I hope to see more flashcard options in future updates, I feel this is an effective tool to prepare myself. Excited about my progress so far!

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    Isabella W.

    Having taken the exam, I can confidently say that this resource was essential. The breadth of questions covered a lot of ground. I particularly valued the in-depth answer explanations. It provides that extra layer of understanding that you need. 5 stars!

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    Michael T.

    I just completed the Zendesk Support Admin certification and can honestly say I feel ready. The random questions kept me on my toes, and the flashcards were a game changer. I appreciated how I could study on my phone, making it easy to fit into my busy schedule. I wouldn’t have been as prepared without this resource. Highly recommend!

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    Lily R.

    Having completed the Zendesk certification, I can confidently say it has been worth every minute. The question diversity helped me master different scenarios I could face in real customer service. I especially loved the flexibility of studying whenever I wanted. I’m thrilled with my results and can’t recommend this enough!

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    Thomas G.

    I found this preparation very handy! The randomization of questions proved to be a useful method to test my grasp of the material. While I have not yet taken the exam, I feel more prepared than ever with the knowledge I've gained. 4 stars!

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    Diana W.

    I really enjoyed the course! Once I finished, I felt much more confident tackling the certification exam. The explanations provided with the answers were insightful and relevant. It’s great for anyone who wants to enhance their customer service skills while preparing. Highly recommended!

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    Owen T.

    Just finished the exam, and I couldn’t be happier with my results! The materials provided me with both a solid foundation and advanced topics, which was perfect. Highly recommend this as your go-to study aid! 5 stars!

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    Tina H.

    I took the plunge and recently passed my Zendesk certification; I couldn’t believe it! This study resource certainly helped, with many solid questions covering various aspects of customer service. But I wish there were more contextual examples. Nonetheless, I am grateful for the learning opportunity!

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    Ana S.

    While I've only started using the materials, I find the structure appealing. It makes it easy to stay focused during study sessions, plus I can track my progress. Can’t wait to see how I perform when I finally attempt the exam! 4 stars!

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    Emily J.

    This exam prep was an absolute game changer for me. The variety of questions kept me on my toes, and the flashcards helped me remember crucial concepts. I felt well-equipped when I took the test; the scenarios mirrored what I encountered during the exam. I scored higher than I expected! 5 stars!

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    Alex M.

    Though I’m still mastering the content, I appreciate the way questions are presented. It feels like I'm genuinely engaging with the material. Keeping track of progress has been motivating. Excited to take the test soon! 4 stars!

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    Hassan L.

    As I delve deeper into my studies for the Zendesk certification, I feel like I'm building a solid foundation. The flexibility of using my phone to practice questions anytime is a major plus. I’m still figuring out the best study approach, but I see progress daily. Thrilled to continue down this path!

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    Kevin O.

    Halfway through my preparation and things are going well! The questions are varied, which keeps me engaged, but sometimes it feels like I'm jumping all over the place. I’m hopeful that I’ll be ready by my exam date. If you’re looking for something versatile, this is a great way to study!

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    Liam B.

    I aimed for this certification with some hesitation, but after engaging with the prep materials, I felt a significant boost in my skills. The questions challenged my thinking while preparing me well for what to expect. I passed my exam with flying colors. 5 stars!

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    Julia C.

    I was nervous about the exam, but the preparation materials were solid. The randomized nature made every study session unique, and I found myself excited to learn more. On exam day, my confidence showed in my results. 5 stars!

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    Emma B.

    I recently tackled the Zendesk Support Admin certification, and this prep resource made a huge difference. The variety in question types was excellent for understanding multiple angles of customer support. I was pleasantly surprised by how prepared I felt on exam day. A wonderful experience overall!

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    Sofia T.

    I was really impressed with the quality of the exam prep. The explanations behind each question were super helpful, allowing me to understand rather than just memorize. It played a crucial role in my approach to the exam, and I'm grateful for the insights I gained. 5 stars!

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    Jasmine N.

    Currently preparing, and I’m enjoying the variety. Every study session feels fresh, keeping me engaged and focused on crucial concepts. The random questions are beneficial for giving me an idea of where I might need to improve further. 4 stars!

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    Javier M.

    The Zendesk certification was a big challenge for me. After using this course, I feel better prepared. The random questions helped solidify my understanding, even if I was nervous initially. The only downside is that sometimes topics felt a bit too jumbled. Nevertheless, I passed!

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    Raj P.

    Currently preparing for the exam, and I love the flexibility of studying with my schedule. The flashcards are my favorite. They make the complex topics easier to digest. I feel like I’m on the right track, and I highly recommend sticking with it. 4 stars!

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    Daniel M.

    Though I'm still working through the materials, I can already tell this will boost my confidence. The randomized questions and flash cards are making it easier to absorb the information without feeling overwhelming. I'm looking forward to assessing my knowledge more holistically. 4 stars!

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    Dylan H.

    The exam was tough, but my preparations were spot-on thanks to these resources. Key content was highlighted well, and the randomized nature only served to bolster my situation awareness. Happy to say I achieved my certification! 5 stars!

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    Marco V.

    I'm currently preparing for my Zendesk certification and having a good experience so far. The randomized questions are challenging, in a good way! It keeps my attention while I'm studying. I’m learning but don’t feel overly stressed. I believe I’ll be ready soon!

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    Arjun P.

    I’m halfway through my studies for the Zendesk certification, and so far, the content has been fantastic. The randomized nature of the questions really helps reinforce my learning. I do feel a bit overwhelmed at times, but I believe I’m on the right track. I think I’ll be ready soon!

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    Maya R.

    After utilizing these resources, I can say I felt ready for the test. The mix of quiz styles kept things interesting and drove home the material. I'm relieved to say I passed! Would recommend to anyone feeling a bit unsure of their abilities. 5 stars!

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    Nia K.

    I’m currently diving into the materials and, so far, impressed with how user-friendly everything is. The flashcards are great for quick revisions, making it easier to absorb the most challenging areas. Looking forward to learning even more! 4 stars!

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    Yasmin D.

    I took the certification exam and feel very accomplished! The study questions were insightful, and the interface was user-friendly. I felt confident going into the exam. The preparation journey was both tough and rewarding, and I couldn’t have done it without this resource. Definitely worth the time investment!

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    Aiden L.

    As someone preparing for the exam, I appreciate the interactive elements of this course. The flashcards are especially handy for on-the-go studying. Although I haven't taken the actual test yet, I feel more capable than before. I’ll update my review once I pass! 4 stars!

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    Sofia K.

    This course was incredibly helpful in my exam journey. The concepts were explained clearly, and I felt empowered to tackle the test. The mixed question formats kept it engaging, but I did wish there was a little more structure to the study process. Overall, I still feel confident about the exam—definitely a solid choice for certification prep!

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    Amelia J.

    Post-exam, I couldn’t be happier. This course truly prepared me with relevant questions and practical insights. I felt like I was facing real-world challenges during the test. I would absolutely recommend this tool to anyone aiming to boost their confidence and knowledge in Zendesk support!

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    Rajesh N.

    I just began my journey towards the Zendesk certification and have been using this resource for about a week. The random format of questions keeps me engaged and on my toes. I can tell I’m learning a lot, but I do wish there were more specific study guides available. Overall, I feel positive about the road ahead!

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    Carlos D.

    Just completed my exam after preparing with this course. The content was dynamic and relevant, helping me connect what I learned to practical situations I might face as an admin. I felt ready on exam day! 5 stars!

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